Complaints procedure

You are welcome to contact us at any time with your questions or comments.

Read more below about how Producer Rights Denmark (PRD) deals with complaints.


Procedure

If you wish to submit a complaint, you must do so in writing as soon as possible after the point of complaint arose.

The complaint must set out the subject of the complaint, for example, lack of disbursement or incorrect rights distribution. You should also enclose any information relevant to the complaint so that we can handle the complaint as swiftly and efficiently as possible.

We respond to all complaints in writing within four weeks of receipt as far as possible.

Registration Denmark (REDK) handles all registration and data processing for PRD.

Regarding registration of works, distribution or disbursement:

Henriette E. Houlind
hek@redk.dk
+45 42609627

Maja Strandlod
mas@redk.dk
+45 42704458

Regarding conflicts of rights:

Lars Ekberg
lek@redk.dk
+45 42709551

Read more about rights conflicts


Send general questions and complaints to:

Producer Rights Denmark c/o Filmret ApS
info@producentrettigheder.dk